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FAQ
Getting Started
Onboarding and account set up
Company Settings
Manage your business info, policies, notifications, reports, and booking settings.
Embedding Your Booking Widget
Stripe
Connect your Stripe account to accept payments for bookings.
Managing Group Events & Classes
Organise and oversee your group events and classes efficiently.
Price Bands and Extras
Set different pricing options for your services (e.g., adult vs. child rates) and add optional extras that customers can choose when booking.
Subscription Price Bands
Allow your customers to pay regular payments for your classes - monthly, quarterly, annually, or even weekly or daily
Auto Re-enrolment
Automatically enroll participants into the next session or term, saving time and ensuring continuity for recurring classes or events.
Vouchers and Discounts
Offer special pricing, promo codes, or vouchers to give customers savings on bookings and encourage repeat visits.
Managing Bookings
Easily view, edit, and organize all your bookings in one place, keeping schedules accurate and customers informed.
Emails
Waiting Lists
Trials
Managing Appointments
Understanding Subscriptions
Setting Up Subscriptions
Managing Subscriptions
Sending Emails
Clients
Booking Widget
Booking Links
Franchisor Tutorials
Reports and Exports
Learn about the reporting tools and exporting options in Book That In
Payments
Email Communications
Customer Booking FAQs
Common Problems
Frequently Asked Questions
Marketing
Automations
Tots Play Support Documentation
Private support documentation for Tots Play