Subscriptions

An Introduction to Subscriptions
This help article introduces you to subscriptions in Book That In and explains how they work and why you might want to use them.   What are subscriptions?...
Tue, 16 Feb, 2021 at 12:15 PM
Subscription Frequently Asked Questions (FAQs)
How do I set up a subscription booking option? It takes less than 5 minutes to set up a subscription booking option in Book That In. See how here. Can ...
Thu, 11 Aug, 2022 at 5:04 PM
How to Set up a Subscription
If you're looking for an easy way to take subscription payments for your services or products then Book That In's built-in subscription option is ...
Fri, 4 Sep, 2020 at 4:58 PM
Subscription Payment Failed - How to get customer to update their card details
If a subscription payment fails, Stripe doesn't automatically ask the customer to update their card details. This is something you need to do. Fortuna...
Fri, 23 Jul, 2021 at 2:10 PM
How to Pause a Subscription
You may find you need to pause a subscription for a period of time. Maybe a customer needs to take a break, or perhaps you are going to stop running your cl...
Wed, 2 Dec, 2020 at 2:38 PM
What do the different subscription statuses mean? Draft, Paid, Open and Past Due
When you are using Book That In's subscription service, we pull in the status of the latest payment made by each customer so that you can see if there ...
Thu, 11 Feb, 2021 at 11:10 AM
How to Prevent Failed Payments on Subscriptions
Unfortunately, failed payments on subscriptions are inevitable - cards expire, or are cancelled, and sometimes there are insufficient funds. When a paym...
Thu, 11 Feb, 2021 at 11:08 AM
How to set a Minimum Term or Period on a Subscription
By default, your customers can cancel their subscriptions from their Book That In account.  This removes any concerns your customers might have abo...
Mon, 16 Aug, 2021 at 2:55 PM