You will normally want your customers to book via your branded booking page - what we call your 'widget' - the link for which you can find at https://bookthatin.com/Company/Widget


Sometimes you may want to create a private group event however - either to give current customers a priority booking window when creating a new term/block, or perhaps for a private session for a nursery or a group of individuals.


This tutorial will show you how to set up a private class or event in Book That In and share a secret booking link so that only selected people can book. 


By following these steps, you can keep certain sessions hidden from the public while still allowing access to your chosen customers.

Video Tutorial




Step-by-Step Instructions

1. Access Your Group Overview

  • Log in to your Book That In account.

  • Go to the business menu at the top of the page.

  • Click on Group Overview to see a list of all your classes and events.

2. Set Up Your Class or Event

  • Create your class or event as you normally would.

  • Once created, it will appear under your venue in the group overview.

3. Hide the Class or Event from the Booking Widget

  • Find your class or event in the group overview.

  • Click on Actions for that session.

  • Select Hide from widget.

    • This ensures the class or event does not appear on your branded booking widget.

4. Share the Private Booking Link

  • Click on the 'Chain Link' icon next to your event name.

  • Each class or event has two types of links:

    • Branded widget link: Public, displays all non-hidden events.

    • Private booking link: Allows access to hidden or private events.

  • After hiding your event from the widget, share the private booking link with your selected customers.

    • Only those with this link will be able to view and book the hidden class or event.

5. (Optional) Make the Class Waiting List Only for Extra Privacy

  • If you want to add an extra layer of privacy:

    • Set the event to Waiting List Only in the event options.

    • This means that even if someone stumbles across the booking option in your private area, they can only join the waiting list, not book directly.

  • If you still want your chosen people to book:

    • Share the booking link at the date, term, or block level (not the class level).

    • This special link takes people straight to the booking form, allowing them to book even though the event is set to waiting list only.

6. Test the Booking Link

  • Open the link you plan to share in a private browser tab or ask a colleague to test it.

  • Confirm that only people with the link can access and book the event.

Conclusion

You’ve now set up a private class or event and know how to securely share the booking link with selected customers. If you need any further help, contact Book That In support at support@bookthatin.com.