General Tags
{CompanyName} – Displays Company Name
{CompanyDescription} – Displays Company Description
{CompanyTerms} – Displays Terms and Conditions
{CompanyWebsite} – Displays Company Website
{CompanyPaymentProvider} – Displays ‘Stripe’
{CustomerName} – Displays Customer’s First Name
{CustomerFullName} – Displays Customer’s First and Last Name
{CustomerEmail} – Displays Customer’s Email Address
{Participant} - – Displays 1st Participant’s Name for booking (this will say ‘My Diary’ if customer has selected ‘Me’ as the participant
{ManageAccountLink} – Displays the word ‘here’ as a link to the customer’s Ticked It account management page
Bookings - All
{BookingRequestCost} – Displays total cost of this specific booking
{StartDate} – Displays start date and time of booking
{EndDate} - Displays end date and time of booking
{ResourceName} – Displays Name of Staff Member linked to booking
{ResourceEmail} – Displays Email of Staff Member linked to booking
{ResourceDescription} – Displays Description of Staff Member linked to booking
{AddressName} – Displays name of Address linked to Booking Type
{AddressLineOne} – Displays address line 1
{AddressLineTwo} – Displays address line 2
{AddressTown} - Displays Town
{AddressCounty} – Displays County
{AddressPostalCode} – Displays postcode
{AddressComment} – Displays comment on Address Field (useful for parking instructions)
{BookingTypeName} – Displays Name of Booking Type linked to booking
{BookingTypeDescription} – Displays Booking Type Description
{BookingTypeWarning} – Displays Booking Type Warning
Bookings – Groups, Classes and Events Only
{GroupBookingTypeName} – Displays Group Type Name linked to booking
{GroupBookingTypeDuration} – Displays Group Type Duration
{GroupBookingTypeCost} – Displays Group Type Cost Per Session
{GroupBookingTypeNoSessions} – Displays total number of sessions for Group Type
{GroupBookingTypeCurrentAttendees} – Displays total number of attendees so far booked for Group Type
{GroupBookingTypeMaxAttendees} – Displays Maximum Capacity of Group Type as a number
{GroupBookingInstances} – Displays all future dates for Group Type at time of booking, with a row for each date
{GroupBookingFullCost} – Displays ‘cost per session’ x ‘number sessions’ as £
{GroupBookingNextInstance} – Displays next date in Group Type
{Extras} - Displays any Extras purchased at the time of booking, including cost.
Bookings – 1-1 Appointments Only
{BookingTypeCost} – Displays Cost of Booking Type linked to booking (for 1-1 appointments)
{BookingTypeDuration} – Displays Booking Type Duration (1-1 appointments)
{BookingTypePreparation} – Displays Prep Time for Booking Type (1-1 appointments)
{BookingTypeInterval} – Displays Prep Time for Booking Type (1-1 appointments)
{BookingTypeCleanUp} – Displays Clean Up Time for Booking Type (1-1 appointments)
Transfers and Cancellations:
{TransferCost} – When a Group Booking is transferred, displays the value of charge or refund made at time of transfer as follows:
For a charge: “You have been charged £X”
For a refund: “You have been refunded £X”
For neither: “You have not been charged for this transfer”
{CancelRefundAmount} – Displays the amount of refund made at time of cancellation. If no refund is made, nothing is displayed.
Custom Fields
{cf:*} – Displays all custom fields and data provided
{cf:field-name} – Displays data entered by customer for specific custom field.
E.g. Custom Field = Child’s Name, then merge tag = {cf:childs-name}
LINKS
{GroupBookingCancelLink} – Displays word ‘here’ as a link for cancelling or opting in to auto re-enrolment.
{TrialLink} – Displays word ‘here’ as a link to book rest of term in Trial Attended email.
{GroupBookingLink} – Displays word ‘here’ as a link for booking Group Type in Auto Renewal Email, Waiting List Notification Email or Payment Failed Email