Book That In
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
01327 831505
Solution home
Tickets, Trials and Booking Options
Booking Options for Classes & Events
9
Introduction to Trials - How They Work
Can I send my customers a Private Booking Link?
Can I take a deposit or allow customers to pay 50% now and 50% later?
How to move a trial booking to a different date
How to manually add a customer booking
View all 9
Auto Re-enrolment
1
Re-bookings: What is Auto Re-enrolment and how to set it up and use it
Price Bands and Extras
11
Introduction to Price Bands and Extras - Setting different ticket prices and options
How to create or edit Price Bands and Extras
How to add booking options for multiple people in a single booking
How to create a Price Band for a full block or term using the auto calculator
How to create a drop in or single session ticket option with Price Bands
View all 11
Cancellations and Transfers
3
How to process a full or partial refund
How to transfer or move a Group Event booking
How to Process an Additional Charge or a Refund
Vouchers and Discounts
1
How to add a discount voucher code
Subscriptions
8
An Introduction to Subscriptions
Subscription Frequently Asked Questions (FAQs)
How to Set up a Subscription
Subscription Payment Failed - How to get customer to update their card details
How to Pause a Subscription
View all 8
Emails
2
How to tailor confirmation emails to a particular Booking Type or Address
Full List of Email Merge Tags
Waiting Lists
1
How to add a bespoke waiting list form to your Book That In account and ask for extra information