Book That In

Booking Options for Classes & Events 9

• Introduction to Trials - How They Work
• Can I send my customers a Private Booking Link?
• Can I take a deposit or allow customers to pay 50% now and 50% later?
• How to move a trial booking to a different date
• How to manually add a customer booking

View all 9

Auto Re-enrolment 1

• Re-bookings: What is Auto Re-enrolment and how to set it up and use it

Price Bands and Extras 11

• Introduction to Price Bands and Extras - Setting different ticket prices and options
• How to create or edit Price Bands and Extras
• How to add booking options for multiple people in a single booking
• How to create a Price Band for a full block or term using the auto calculator
• How to create a drop in or single session ticket option with Price Bands

View all 11

Cancellations and Transfers 3

• How to process a full or partial refund
• How to transfer or move a Group Event booking
• How to Process an Additional Charge or a Refund

Vouchers and Discounts 1

• How to add a discount voucher code

Subscriptions 8

• An Introduction to Subscriptions
• Subscription Frequently Asked Questions (FAQs)
• How to Set up a Subscription
• Subscription Payment Failed - How to get customer to update their card details
• How to Pause a Subscription

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Emails 2

• How to tailor confirmation emails to a particular Booking Type or Address
• Full List of Email Merge Tags

Waiting Lists 1

• How to add a bespoke waiting list form to your Book That In account and ask for extra information