Cancellations and Transfers

How to process a full or partial refund
You can give a customer a full or partial refund through Book That In. It can take up to 5-10 days for the refund to show on their bank account. There a...
Mon, 16 Aug, 2021 at 3:24 PM
How to transfer or move a Group Event booking
Sometimes people book the wrong class or event and you want to move their booking to another option. Fortunately, moving or transferring a booking on a ...
Thu, 7 Apr, 2022 at 8:33 AM
How to Process an Additional Charge or a Refund
From time to time, you may need to refund a customer (e.g. if they miss a session or you need to cancel a session). You may also need to charge a custom...
Mon, 16 Aug, 2021 at 3:30 PM