Managing Bookings
This tutorial explains how to cancel one of your customer's bookings, specifically when they've booked for group events like classes, workshops, or ...
Tue, 22 Aug, 2023 at 11:02 AM
You can give a customer a full or partial refund through Book That In. It can take up to 5-10 days for the refund to show on their bank account. There a...
Mon, 16 Aug, 2021 at 3:24 PM
You can use Book That In's inbuilt Charge/Refund functionality to allow your customers to pay a deposit, or to split payments into to two or more instal...
Tue, 4 Jun, 2024 at 2:16 PM
Sometimes people book the wrong class or event and you want to move their booking to another option. Fortunately, moving or transferring a booking on a ...
Fri, 10 Feb, 2023 at 11:39 AM
From time to time, you may need to refund a customer (e.g. if they miss a session or you need to cancel a session). You may also need to charge a custom...
Mon, 16 Aug, 2021 at 3:30 PM
Book That In It gives you a couple of ways to see who is on booked onto your class or event - you can use the in-built attendance registers, or you can use ...
Tue, 6 Sep, 2022 at 10:32 AM
Sometimes people will want to pay you in cash, or in some other way outside of Book That In - if so, you can still keep a record of the booking in Book T...
Sun, 13 Aug, 2023 at 1:16 PM
If your customer needs to change the dates on their booking, then you can use the 'Move' function to achieve this. This might happen in a few ci...
Mon, 14 Aug, 2023 at 2:29 PM
If you have a customer who has no access to email or a computer and wants to book with you, you have two options when it comes to booking them onto your eve...
Wed, 5 Jul, 2023 at 5:03 PM