Managing Bookings
You can give a customer a full or partial refund through Book That In. It can take up to 5-10 days for the refund to show on their bank account. There a...
Mon, 16 Aug, 2021 at 3:24 PM
Sometimes people book the wrong class or event and you want to move their booking to another option. Fortunately, moving or transferring a booking on a ...
Fri, 10 Feb, 2023 at 11:39 AM
You can use Book That In's inbuilt ‘transfer’ functionality to allow your customers to pay a deposit, or to split payments into to two or more instalmen...
Fri, 28 Aug, 2020 at 8:28 AM
From time to time, you may need to refund a customer (e.g. if they miss a session or you need to cancel a session). You may also need to charge a custom...
Mon, 16 Aug, 2021 at 3:30 PM
Book That In It gives you a couple of ways to see who is on booked onto your class or event - you can use the in-built attendance registers, or you can use ...
Tue, 6 Sep, 2022 at 10:32 AM
Sometimes people will want to pay you in cash, or in some other way outside of Book That In - if so, you can still keep a record of the booking in Book That...
Tue, 14 Jun, 2022 at 8:38 AM
If your customer needs to change the dates on their booking, then you can use the 'Move' function to achieve this. This might happen in a few ci...
Fri, 10 Feb, 2023 at 3:32 PM